Pernod Ricard desired a new setting that would reflect the personality of their various brands, incorporate a culture of conviviality, and provide a warm welcome for customers and visitors.

Sector

Consumer Products

Location

London, UK

Tactics:

Ark conducted an observation study across two offices and generated an activity breakdown to capture user flows. We also led a robust change program to support employee adoption of new spaces and work patterns.

Overall Metrics

High Level Breakdown

Activity Breakdown

Survey Highlights

Discovery

Central Challenge:

Creating a progressive, forward thinking, and creative space for three distinct affiliates within a newly defined ‘agile workplace’.

Our Approach:

We leveraged discovery insights to create adjacencies and circulation patterns conducive to spontaneity, togetherness, and a spirit of enjoyment.

What Does Agile Look Like?

What does a 1.0 collaboration ratio mean?

Why is creating a flexible environment important?

Why 80% desk sharing ratio?

Why the change?

What does a 1.0 collaboration ratio mean? Why is creating a flexible environment important? Why 80% desk sharing ratio? Why the change?

Questions Asked

Look & Feel Study

Return to Work

Today & Tomorrow