The Health Foundation (THF) partnered with Ark to amplify collaborative practices and help grow the organization’s reputation for providing educational services.
Sector
Non-Profit
Location
London, UK
Central Challenge:
Integrating evolving employee needs and a sense of organizational purpose seamlessly into a new workplace environment.
Our Approach:
We coupled broad engagement, including visioning, interviews, and focus groups with heat mapping techniques and change champion training to capture employee sentiments.
Where We Began
01
Employees would like more flexibility and choice, supporting work/life balance
02
Office to function for purposeful coming together
03
91% of people are hoping to work in a hybrid way. 34% of people want to come into the office 50-80% a week
Lighting, the event space, WiFi connection were the key concerns raised in the POE survey
04
05
Employees are asked to work in office min. 1 day/per week
06
Technology will need to support hybrid working (in office and at home)
07
Employee wellbeing and enhancing diversity & inclusion is priority
08
Training managers and leadership on new ways of working for hybrid model will be important
Tactics:
We catered our change approach around robust communications planning, helped to build excitement and introduce new opportunities and etiquette.
Key Findings
Across all engagement conducted with employees, the following themes arose.
Suggested Improvements
Ideas & priorities derived from visioning session
Suggested Space Types
Provide space for collaboration & conversations
Interior Design by HLW